METER READING TRAINING
More than 200 utilities
rely on award-winning training programs from Professional
Training Solutions - for over 25 years - for faster, easier, more cost-effective
meter reader training. Meter-ProTM
industry standard for training meter readers and is used
by 90 percent of the largest utilities in the U.S., and used
in Australia, New Zealand, Canada, Puerto Rico, and American
Samoa. This unique computer-based training program is available
only from Professional Training Solutions.
was developed by Greg Gozdowiak, named Outstanding Gas Manager
of the Year in 1995 by Gas Industries Magazine. His patented,
results-driven training techniques guarantee results and have
become the largest-selling training courseware in the business
for these important reasons:
Increase in bottom line revenue
30 percent average increase in read rate accuracy
Fewer costly rereads and investigations
Decline in utility customer complaints
Professional Training Solutions software is easy to use,
consistent and measurable, and requires minimal supervision.
Trainees proceed at their own pace and receive immediate feedback
and correction. Interpretation of individual practice and
read test results enables you to identify potential problem
areas specifically related to meter reading, and allows you to
benchmark yourself against other Meter-ProTM
in an increasingly competitive utility environment. The program
can also be used for group training, skill sharpening and
objective screening of job candidates. Meter-ProTM is also
now available over the Internet providing online training
from anywhere. Click here to find out more about Meter-ProSM
Meter-ProTM teaches fast,
accurate meter reading. It is the
easiest, most effective way to train utility meter readers.
BOTTOM LINE REVENUE THROUGH EFFECTIVE METER READER TRAINING
Small errors can amount to big dollars. Take an average employee reading 300 meters per day as an example:
If the meter reader were 99 percent accurate, s/he
would make three errors per day (1 percent errors x 300 reads).
If these errors caused three customers to be billed
incorrectly by only $10 each, that meter reader's mistakes
would cost your customers $30 per day!
Re-reads are big-time losers.
Assuming a 1 percent error rate, a utility that reads
one million meters per year would see 10,000 errors.
If only half-or 5,000-of those errors required re-reads,
at a cost of $35 per read, that is an annual loss of $175,000!